Knowledge Base - HASP protection key

This message might appear when you try to update the HASP key. To solve the problem, you need to install the latest HASP4 driver from Aladdin site.

Please follow those instructions that will allow you to install the latest HASP4 driver:

1. Disconnect your HASP protection key from your computer.
2. Download the latest HASP4_driver_setup.zip from Aladdin site - http://www.hasp.com/h4
3. Unzip and execute the setup.
4. Reboot your computer.
5. Connect your HASP protection key to the USB port.
6. Activate Molecular Conceptor to verify that the HASP driver is working well.
7. Activate the utility update_key.exe

This message appears when there was a problem during the installation, or the plug-and-play processes of the HASP driver. You need to install the latest HASP4 driver from Aladdin site. Please follow those instructions that will allow you to install the new driver:

1. Disconnect your HASP protection key from your computer.
2. Reboot your computer
3. Download the latest HASP4_driver_setup.zip from Aladdin site - http://www.hasp.com/h4
4. Unzip and execute the setup.
5. Reboot your computer.
6. Connect your HASP protection key to the USB port.
7. Activate Molecular Conceptor.

If it did not solve the problem, you need to remove manually the old driver from your computer prior to the installation of the new driver. Please contact us for detailed instructions.

Molecular Conceptor™ continually checks the presence of the HASP key. If it could not find it, the program would stop running.

The HASP protection key has to be in the computer port during the run of Molecular Conceptor™. If it is not recognized, the program prompts with "HASP plug not found".

• If the key is not already in the computer port - insert it.
• If the key was already attached - un-plug it and insert it again. Verify that its light is ON.